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The podcast to listen to for recruitment business frontrunners seeking expert information from industry-leading advisors.
Episodes
Thursday Feb 15, 2024
Thursday Feb 15, 2024
Join your host Alison Humphries, as she is joined by industry veteran Lysha Holmes, founder of Qui Recruitment, to unpack the secrets to retaining top talent in the face of a challenging recruitment landscape.
Drawing on her 18 years of experience of running Qui Recruitment, Lysha offers invaluable insights on creating a thriving work environment that fosters loyalty and engagement.
From the hidden reasons behind recruiter turnover to cultivating a culture of belonging and empowering individuals through intrapreneurship, Lysha shares practical tips, tricks and insights that recruitment business leaders can use to build recruitment teams that thrive, despite challenging market conditions.
Timestamped Guide:
01:04 - Tell us about how Qui Recruitment got it’s name
02:18 - Why do experienced recruiters get in touch with you
06:27 - What do you think internal and agency recruiters have in common and how do they differ?
05:11 - Why it’s important that rcruiters understand their own commission schemes
10:14 - What are your thoughts on recruitment business owners using surveys to measure staff wellbeing as a retention tool
14:12 - What do you look for in a client before you go ahead and work with them?
19:41 - What are your thoughts on the processes that you see recruitment business following for their internal recruitment?
27:28 - Is there a right retention level in the recruitment industry?
30:50 - What other steps should recruitment leaders take to retain staff? Is there a difference between support staff and earning staff?
35:28 - What are your thoughts on references?
40:14 - What are your thoughts on L&D in the context of retaining our own recruiters?
45:19 - Tech and marketing: what do people need to retain their staff?
Connect with Lysha on LinkedIn or email her at lysha.holmes@quirecruitment
Interested in speaking to Alison about your business strategy?
Get in touch, today!
💬 alison@recruitmentleadership.co.uk
Thursday Jan 11, 2024
Thursday Jan 11, 2024
In the latest episode of the Recruitment Leadership Podcast, your host, Alison Humphries is joined by DeeDee Doke, Editor at Recruiter.
If you (somehow) don’t recognise her name - DeeDee is an industry legend having been Editor at Recruiter since 2005, a leading source of news and business intelligence both via their website and magazine.
It’s safe to say she has an unbeatable network and encyclopaedic knowledge of the recruitment industry, making her the perfect person to hear from 11 days into 2024!
From covering decades of disruption in the industry and what’s to come in 2024, crafting award entries that win and building partnerships with internal recruitment teams that work; DeeDee’s worldly wisdom means there is plenty of insights so you can level up your knowledge of the recruitment industry and get ahead for the year!
Timestamped Guide:
00:50 - Introduction to DeeDee
01:39 - What have been the three most important changes in the industry you’ve seen?
06:27 - What do you think internal and agency recruiters have in common and how do they differ?
09:01 - When external recruiters and internal talent teams work together, what does it take from your perspective for that to be a successful partnership?
15:13 - Recruitment award entries
22:22 - What advice would you give to those companies who are thinking of entering for awards for the very first time?
29:59 - How do you get on the Recruiter Hot 100 and Fast 50 lists?
32:56 - Do you have any predictions for 2024?
Connect with DeeDee on LinkedIn or email her at deedee.doke@recruiter.co.uk.
Interested in speaking to Alison about your business strategy?
Get in touch, today!
💬 alison@recruitmentleadership.co.uk
Thursday Dec 14, 2023
Thursday Dec 14, 2023
In the latest episode of the Recruitment Leadership Podcast, your host, Alison Humphries is joined by Wendy McDougall, CEO of Firefish.
Business development is a big theme for recruiters at the moment, and many are struggling with this skill that has in recent years, become fundamental to the success or a recruiter.
In this episode, Wendy sits down with Alison to share her top tips when it comes to business development, drawing on her experiences both as a recruitment business owner, and as the CEO of Firefish, an all-in-one CRM, ATS and marketing tool.
Wendy explains why content is king when it comes to building relationships and generating leads over time, as well as sharing her advice to early stage recruiters and insights on measuring the impact of content.
Wendy and Alison also discuss some pearls of wisdom on automation, AI, personas and segmentation which can take your content to the next level 🚀
Timestamped Guide:
00:50 - Introduction to Wendy
01:11 - What do you think has brought about the change in the market that has made BD so important?
06:24 - What are your guiding beliefs about content, what works for you and what would work for recruiters?
11:24 - When your team produce content, are there any sort of guidelines that you ask them to observe about the what's actually in the messaging?
15:30 - How do you measure the impact of your content?
18:18 - Do you have any advice about customer personas and segmenting data
21:26 - Can you identify anything else that you would advise listeners to avoid doing in their sales and marketing process?
34:30 - Are there any trends or tips when it comes to business development efforts?
26:56 - What marketing do you think an early stage recruitment business should be doing from the start?
Connect with Wendy on LinkedIn or visit Firefish’s website.
Interested in speaking to Alison about your business strategy?
Get in touch, today!
💬 alison@recruitmentleadership.co.uk
Thursday Nov 16, 2023
Thursday Nov 16, 2023
In the latest episode of the Recruitment Leadership Podcast, your host, Alison Humphries is joined by Matthew Banks, Growth Manager at Red Nevada Tech.
Discussing how recruiters can leverage artificial intelligence, Matthew shares his experience as both a recruiter and tech salesperson.
He provides advice on where recruiters should focus their initial AI efforts, how to advise candidates and clients on using AI, while informing where AI works within the recruitment process and warning against fully automating the human aspects of recruitment.
Matthew demonstrates Red Nevada's platform, showing how it can generate job descriptions, adverts, interview questions and more to improve recruiter productivity and candidate evaluation.
To get the most out of the demonstration, it is well worth tuning into the video version of the episode which can be found on Youtube:
Timestamped Guide:
00:49 - Introduction to Matthew
01:55 - What is your advice to those people who have no outreach into AI, what should they prioritise?
08:18 - What advice on AI we should generally speaking be giving to candidates and clients?
10:35 - How do you see AI and automation being used badly in the recruitment industry?
14:27 - What about good examples of AI and automation that you've seen?
15:32 - Product Demonstration
34:06 - Discount code for one months free trial
34:30 - Why do you think AI is making some recruiters less productive?
36:55 - What behaviours do you think recruiters need to change or even stop to thrive in this new revolution 4.0?
Connect with Matthew on LinkedIn, visit Red Nevada’s website or email Matthew - matthew.banks@rednevada.ai
Use code RECRUITMENTLEADERSHIP for one months free trial of Red Nevada.
Interested in speaking to Alison about your business strategy?
Get in touch, today!
💬 alison@recruitmentleadership.co.uk
Thursday Aug 17, 2023
Thursday Aug 17, 2023
In the latest episode of the Recruitment Leadership Podcast, your host, Alison Humphries is joined by Christian Hughes, CEO of MyPeople Group.
Many recruitment business leaders will have either listened to podcast episodes (including The Recruitment Leadership Podcast!) concerned with psychometrics, or know something about them from their own experience.
However, within the current market, MyPeople will be of specific interest to a lot of recruiters.
In this episode, Christian and Alison discuss, dissect and demonstrate how psychometric assessments can be used to evaluate culture fit and predict job performance.
Within a demonstration of MyPeople’s assessment tool, Christian showcases how they measure both a candidate's personality and values as well as a hiring manager's team culture. In turn, the tool aims to help recruiters make better hiring decisions by understanding how well a candidate will connect with and contribute to the existing team - pretty invaluable for both clients and internal hiring.
To get the most out of the demonstration, it is well worth tuning into the video version of the episode which can be found on Youtube: https://youtu.be/q3AgunXxP80
Timestamped Guide:
01:04 - Introduction to Christian
04:45 - Why did you think MyPeople was something new that was needed?
08:49 - Can you explain the context of MyPeople?
11:02 - Product Demonstration
16:21 - How would recruiters sell this to clients?
26:25 - Is there anything that MyPeople doesn't do?
27:29 - Lots of recruitment business owners that I know are trying to educate their clients about EDI? How does a product like this fit into that?
Connect with Christian on LinkedIn, visit MyPeople’s website or email Christian - c.hughes@mypeoplegroup.com
Use code RECL10 for access to discounts for use of the product.
Interested in speaking to Alison about your business strategy?
Get in touch, today!
💬 alison@recruitmentleadership.co.uk
Tuesday Aug 01, 2023
Tuesday Aug 01, 2023
In the latest episode of the Recruitment Leadership Podcast, your host, Alison Humphries is joined by Vladimer Botsvadze, an award-winning, marketing thought leader.
Vladimer is a world-renowned advisor, mentor and speaker with an extraordinary CV. He has particular expertise in the marketing and artificial intelligence areas and as such, this episode has a keen focus on the impact of AI on the recruitment sector.
From the ROI metrics you should be looking at, the risks that come with AI and what the future of recruitment looks like thanks to AI: Vladimer covers every facet you may need to know, supported by eye-opening stats - such as the prediction that 85 million jobs will be replaced by AI by 2025.
Vladimer also covers why he is strongly against sales pitches and why instead, you should be tapping into the power of community and storytelling to build your recruitment businesses brand.
Join Alison and Vladimer for a masterclass in all things AI, sales and recruitment!
Timestamped Guide:
00:49- Introduction to Vladimer and his expertise
05:21 - What impact do you think AI will have on the recruitment industry in the next two to five years??
09:41 - In your opinion, which jobs are more likely to be replaced
12:13 - What is your opinion on sales pitches?
22:59 - What advice would you give people who were reluctant to make that investment and how could they measure the return on that investment?
24:32 - Tell us about your fears surrounding AI. Are there any fears that particularly apply to the recruitment marketplace?
27:30 - When it comes to AI bias - what do the risks look like? And how we can guard against them?
30:02 - Summary and how to get in touch with Vladimer
Connect with Vladimer on LinkedIn or reach out to him at https://www.vladimerbotsvadze.com/
Interested in speaking to Alison about your recruitment business strategy?
Get in touch, today!
💬 alison@recruitmentleadership.co.uk
Thursday Jun 22, 2023
Thursday Jun 22, 2023
In the latest episode of the Recruitment Leadership Podcast, your host, Alison Humphries is joined by James Lawton, host of The Staffing RecOps podcast and Enterprise Account Executive at Mployee.
James joins Alison to share his hot take on tech and automation in recruitment; starting with CRM (ATS) systems, and then venturing onto the wider tech stack, before exploring AI implementation and ChatGPT.
In terms of his background, James started his 17-year recruitment career as a recruiter himself, understanding the pain points that come with the territory of being a consultant.
Since then, he has worked for numerous recruitment CRM companies, most recently at Mployee, and founded The Staffing RecOps podcast.
The Staffing RecOps podcast was born after James spotted a gap in the market for a recruitment podcast that is dedicated to those that are operating recruitment businesses and the nitty-gritty of what goes into the operations around them.
Join James and Alison for an enlightening conversation about the common mistakes recruiters make when choosing a CRM, measuring ROI and implementation; advice on determining the best tech stack; and that all-important analysis of AI and how James sees it shaping the future of recruitment - in ways you may not expect!
Timestamped Guide:
00:45 - Introduction to today’s episode
03:06 - What are the common mistakes that recruiters make when choosing a CRM?
04:49 - Considerations when implementing a new CRM
09:40 - How to measure ROI
15:12 - How to determine the best tech stack
22:36 - Why did you decide to join Mployee.com?
27:28 - In my experience, the implementation and training provided by CRM providers is hopelessly inadequate for recruitment businesses. What do you think?
30:59 - Bullet points advice for business owners, if they are rolling out a new CRM or any new tech?
35:13 - Implementation of AI in the recruitment industry? (37:15)
Connect with James on LinkedIn or reach out to him at james@mployee.com
Salesforce world tour at London Xcel on 29th June: https://www.salesforce.com/uk/events/london/
Interested in speaking to Alison about your business strategy?
Get in touch, today!
Thursday May 18, 2023
Thursday May 18, 2023
In our latest episode on the Recruitment Leadership podcast, Alison is joined by Gabi Preston-Phypers, the co-founder of Tooled-Up Raccoons, a groundbreaking company that is poised to transform the way recruiters search for candidates.
By empowering recruiters to discover a more diverse pool of talent in previously untapped markets, Gabi's business is revolutionising the recruitment landscape. The results from their previous experiments have been nothing short of remarkable, with a staggering increase of up to 200 times in the number of potential candidates identified.
During the episode, Gabi astounds listeners with impressive demonstrations showcasing the extraordinary capabilities of their system.
As an added bonus, listeners will receive an exclusive signup rate by using the referral code - RACCOON5RL
Gabi's professional journey commenced at JP Morgan as an operations analyst, where she honed her analytical skills before immersing herself in the recruitment industry. Throughout the episode, we delve into the specific challenges faced by recruiters in the digital age, where the sheer volume of candidates online can be overwhelming. Traditional filtering methods are no longer sufficient, and Gabi sheds light on the limitations of such approaches.
She emphasises the power of Boolean search and the dire need for greater efficiency in candidate sourcing. The discussion brings to the forefront the critical importance of streamlining recruitment processes to overcome delays and disengagement, which can impede the acquisition of top talent.
Join us for this exciting episode to uncover how Tooled-Up Raccoons confronts these challenges head-on and enhances overall business efficiency. Prepare to be amazed by the innovative solutions they offer and gain valuable insights into the future of recruitment.
Timestamped Guide:
00.53- Introduction to Gabi
02.30 - How did you arrive at your current position?
04.59- Describe the challenges and discoveries you have encountered in the ever-evolving world of recruitment, enabling you to found Tooled-Up Racoons (TUR)
10.58 - What are the weaknesses of search efficiency and the implications of these limitations on businesses?
13.40 - Can you provide specific instances within your business where you can highlight how it measurably differs from other companies in terms of efficiency?
15.42- How does the language barrier in conducting searches relate to international business expansion and diversity and inclusivity goals?
17.01 - A demonstration of how TUR works in practice.
25.09- For businesses considering your demo, some might think their employees lack the necessary skills in Boolean search. How have you overcome this obstacle?
29.50- How do integration and implementation challenges affect the success of new recruitment technology, and does TUR integrate with other platforms?
33.06- How does TUR ensure security and protect businesses from the risks associated with employee departures and knowledge loss?
36.35- Could you provide specific examples of business success stories from your licensees?
41.35- How can people reach out to you?
If you would like to connect with Gabi, please see below: https://bit.ly/3IhVzwy 💻
Referral code - RACCOON5RL
Interested in speaking to Alison about your business strategy?
Get in touch, today!
Thursday Apr 27, 2023
Thursday Apr 27, 2023
Alison is joined by her friend and former colleague, Alex Elliot, a recruitment industry expert, in the latest instalment of the Recruitment Leadership Podcast.
Together, they discuss the importance of internal hiring for the success of recruitment businesses and delve into the unique approach of Alex’s London-based agency, Liquid Personnel, which specialises in finding top-tier sales talent.
With over 1,000 interviews under his belt, Alex shares his insights on the common mistakes recruiters make when hiring for themselves, including psychological bias, lack of clarity in purpose, failure to build a structured and aligned assessment process, and lack of interviewing skills. He emphasises the importance of asking level-five questions and finding a balance between pushing and pulling during the interview process.
In this exclusive episode, Alison and Alex delve deeper into the topic of internal hiring and the common mistakes that recruiters make. They discuss strategies for successful hiring at scale, the traits they look for in potential hires, and their preferred process for recruiting inexperienced sales hires in the recruitment industry. Additionally, they talk about the value of reliable hiring and how their approach has changed since the pandemic.
If you're seeking practical guidance on leading a recruitment business during these uncertain economic times, then this episode is a must-listen! As part of our insightful leadership series, you'll gain valuable advice that you won't want to miss.
Timestamped Guide:
01.12- Introduction to Alex and Alison’s association
02.31 - Can you explain to the audience your current ventures?
03.24 - What common mistakes do recruiters make when hiring for themselves?
08.25 - Internal hiring recruiters now do what they once criticised their clients for.
12.37 - How did Liquid Personnel implement effective strategies to achieve successful hiring at scale while making their proposition compelling and ensuring the success of their new hires?
19.05 - What traits do you look for?
26.55 - What is your preferred process for recruiting inexperienced sales hires in the recruitment industry?
33.05 - The importance of hiring experienced and inexperienced hires.
39.28 - Interviewing a trainee vs. an experienced recruiter.
42.43- Why do you think good, reliable hiring helps increase the value of your company?
44.57 - What have you changed since before the pandemic, and has the profile that you look for changed in any way?
49.48 - How should candidates and organisations reach out to you?
If you would like to connect with Alex, please see below: https://bit.ly/3oMPgKj 💻
Interested in speaking to Alison about your business strategy?
Get in touch, today!
💬 alison@recruitmentleadership.co.uk
Thursday Mar 23, 2023
Thursday Mar 23, 2023
In the latest instalment of the Recruitment Leadership Podcast, your host, Alison Humphries is joined by Sacha Koffman, a Leadership and Talent Executive.
Sacha is a seasoned professional who has navigated the ever-evolving landscape of talent acquisition and leadership. With experience spanning international consulting firms, recruitment startups, and internal talent acquisition for a top bank in Australia, Sasha brings a wealth of knowledge to the table.
In this exclusive episode, Sacha discusses the multifaceted topic of leadership. He examines the process of finding capable leaders, the potential obstacles you may encounter upon entering a leadership position, as well as the dynamics of the recruitment and search market for leadership roles.
This episode is part of our insightful series centred around leadership - if you seek actionable advice on how to lead a recruitment business through the current economic uncertainty, this episode is a must-listen!
Timestamped Guide :
00.44 - Introduction to Sacha
03.21 - How does your experience give a helpful perspective to our audience?
09.01 - What are you able to do when starting a new business that will be better, faster and cheaper than what currently exists?
10.59 - What mistakes do executive search firms make and what are the fundamental approaches that you would advise people to take?
19.38- Leadership attraction is about networks, not just sales
20.56 - Use your curiosity as a superpower
27.08 - What do you think would attract people of experience back into the search profession, or to join a particular firm?
33.05 - What recommendations do you have for best practices in executive coaching?
42.22- How should candidates and organisations reach out to you?
If you would like to connect with Sacha, please see below: https://bit.ly/3yVejgn 💻
https://www.sachakoffman.com.au/
Interested in speaking to Alison about your business strategy?
Get in touch, today!
💬 alison@recruitmentleadership.co.uk